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Gen5 Signal Strength Dropping

Gen5 Signal Strength Dropping

The past 2 days I have noticed my Signal Strength has dropped down below 30, and the internet was unusable.  I know there was storms in the area around the time my signal dropped.   When it dropped there was no rain or bad clouds around my exact location.   Last night we did not get a drop of rain at my house but still my connection was out for 10-20 mins.  I know DirecTV is slightly different but I only lost signal on DirecTV for a few seconds twice.  When my signal dropped below 30 my connection did not come back until it reached back up in the low 80s.   Tonight was the same way we barely got any rain, and cloud cover here was not really that bad.  I looked at a radar map when I lost connection and there was no rain / storm anywhere close to my area.  Closest storm that would have been a problem was like 40-50 MILES south of me.   I would imagine that far away the signal should be well over any storm / cloud cover in that area!   I know the weather at my Gateway can cause issues with connection also,  but I would think my Signal Strength should stay up if its a storm in the area of my Gateway.

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22 REPLIES
Instructor

Re: Gen5 Signal Strength Dropping

The signal strength we see is a mixture of things...  Storms at your gateway can cause a low signal.

 

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Instructor

Re: Gen5 Signal Strength Dropping

There've been some pretty hefty storms over the last few days in a lot of the west and southwest, which could have affected many of the gateways.  Do you know which gateway you are using?  

 

On the System Status page of the System Control Center, what are the three letters after J2 in your IP Gateway Association State?  "Data IPGW - J 2 _ _ _" ?


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Re: Gen5 Signal Strength Dropping

Satellite NameEchoStar-19-NAD
Gateway ID14
Beam ID68
Outroute ID7

 

Data IPGW - J2SDO068HNSIGW0102

Instructor

Re: Gen5 Signal Strength Dropping

Hmmm.  I don't know what, or where, SDO is.  Perhaps San Diego?  Not sure.  I don't know if San Diego would be a place they would have a Gateway. 

 

Sometimes it's easy to tell where the Gateway is by those three letters.  Like mine is ROS.  Probably Roswell, NM.  

 

Unfortunately, we don't have a Gateway map for the Gen5 gateways yet.

 

But, with that said, like Corrosive mentioned, storms at your Gateway can affect your signal, and there has been a lot of storm activity over the last few days.   

 

 


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Advanced Tutor

Re: Gen5 Signal Strength Dropping

It's wireless, not cable. Many things can affect signal strength. Not much different than cell phones. Instead of cell towers you have a Gateway location, the weather there will impact your service.

 

I have my local location and Gateway location saved in my Weather.com shortcuts.

Instructor

Re: Gen5 Signal Strength Dropping


BirdDog wrote:

I have my local location and Gateway location saved in my Weather.com shortcuts.


Me, too.  Smiley Happy  Mine, that is, not yours.  LOL.  


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Advanced Tutor

Re: Gen5 Signal Strength Dropping


GabeU wrote:

BirdDog wrote:

I have my local location and Gateway location saved in my Weather.com shortcuts.


Me, too.  Smiley Happy  Mine, that is, not yours.  LOL.  


Are you sure? Smiley Tongue

Instructor

Re: Gen5 Signal Strength Dropping

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Advanced Tutor

Re: Gen5 Signal Strength Dropping

Sure wish they'd start a BS page like I asked for awhile ago. I don't post much anymore simply because I'm bored with same problems. Talking with others in sub-forum may actually get me interested again. Sorry @wildcats198308 for rant on your thread.