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Gen5 same fate as Gen4

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Gen5 same fate as Gen4

I'm glad to read that Gen5's speed is currently working as advertised. One of the reasons I'm not going to do the upgrade is because of the fear that it will only be a matter of time before Hugesnet over books the Gen5 satellite and I'll be back to where I'm at now with Gen4 - throttling the bandwidth to accommodate customer saturation. As most of us are well aware we can't even stream in standard definition with Gen4 because there isn't enough bandwidth to go around. Yet we all pay for data plans that have the capability of doing so if it weren't for the fact that we get throttled everytime we attempt to stream. Keep in mind, I pay for a 15 Mbps speed but can't even get 17 percent of that speed to stream a program that only requires 2 Mbps. Again, reason being is Hugesnet oversells the capacity of its satellites. So for you folks that are jumping on board the Gen5 bandwagon it will be interesting to hear back what kind of speed you're getting one year from now after they load the satellite down with more customers than it's designed to accommodate. Just like we now experience with Gen4 you'll be hearing the same excuses and sales pitch to purchase a larger plan. As mentioned it only takes 2 Mpbs to adequately download a SD program and only 5 to get HD. So if you have a data plan that should give you up to 15 Mbps ask yourself why you can't even get 17 percent of your paid plan to stream a SD program without frequent buffering or resolution even lower than SD? The answer one more time is overbooking which forces throttling. I ask any of the moderators to chime in here I would welcome a debate on this issue.

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6 REPLIES
Freshman

Re: Gen5 same fate as Gen4

Hi skybox,

 

I haven't switched to Gen5 and like you am waiting to see how it performs in the future.

So far, users are reporting a significant improvement.

I, personally, have little complaint about Gen4.

While there are vast fluctuations in speed from peak to off-peak periods, Gen4 has served me well and the speeds have been acceptable.

IMHO, When someone, such as yourself, is having speeds SO far below the threshold of the system's capabilities, I believe there is a problem within either your installation or within your computer or home network.

Gwalk, is a champion in troubleshooting things regarding these areas.

I'm not as active in the community anymore but will also assist in any way that I can.

 

Best wishes,

 

Don  Smiley Happy

 

 

Advanced Tutor

Re: Gen5 same fate as Gen4

I can only say that there are many reasons not to be able to stream besides "overbooking", "lack of bandwidth" or "greed".

While it is true that Spaceway-3 is saturated and ES17 is heavily loaded not all beams on ES17 are in that condition. My Beam (13) and Gateway (FLG/Flagstaff AZ) continue to provide service beyond plan limits.

Moving forward we can expect Spaceway-3 (HN9000 service) to be mostly...evacuated. We can expect to see Hughes continue to upgrade the 17 known Gateways and the (at least) 2 newly added "Gen5" Gateways to "Gen5 standards.

Over time the load on ES17 will drop overall. The actual Beams that are overloaded will have their load reduced. We also have to remember that we really don't know  ... across the board..... just where the ES17/Gen4 chokepoint is. The Sat Beam can have ample capacity but have Gateway and/or individual  plan server issues.

These are complex systems and the issues will get worked out, it just won't get done in the next 20 minutes.

Even though ES19 will take over most SP-3 duties and load balancing of ES17 it will be several years before Echostar19 reaches saturation.

The excuse of not upgrading due to ES19 will at some point be overloaded is just ridiculous.

Offers to troubleshoot the OP's issue were rebuffed. The OP doesn't seem to accept or understand that there are many levels of "support", some are scripted, some may be at the "Geek Squad" level.

Mostly though .... the OP is now primarily just Sour Grapes.

 

Make whine out of that while watching videos.

 

I guess now I'll go run a couple of movies on my "overloaded" Gen4 system.

 

 

 

Tutor

Re: Gen5 same fate as Gen4


skybox wrote:

As mentioned it only takes 2 Mpbs to adequately download a SD program and only 5 to get HD. So if you have a data plan that should give you up to 15 Mbps ask yourself why you can't even get 17 percent of your paid plan to stream a SD program without frequent buffering or resolution even lower than SD? The answer one more time is overbooking which forces throttling. I ask any of the moderators to chime in here I would welcome a debate on this issue.


You haven't provided a link to a real test history from what I've seen. Even when my speed is in the trash I can stream from Netflix at low definitition. I choose not to do SD simply for data savings.

 

You also haven't said what site you're trying to stream SD from. The server load capability does make a difference also.

 

As you can see here my speed is really up and down. Even at the very low speed results I can do NetFlix on low definition with no buffering. Does take about 60-90 seconds to load.

 

http://testmy.net/quickstats/BirdDog2017

 

Oh, I'm Gen4 BTW.

Tutor

Re: Gen5 same fate as Gen4

My speed result and watching Penny Dreadful:

 

speed.JPGPenny.JPG

 

Yes, a bit slow to start but absolutely no buffering once it does.

 

Again, can you provide some real test history and where you are trying to stream SD from? My speed really isn't an issue as I can do whatever I want even at low speed. Yeah, large file downloads I wait till I get the higher speed.

 

Are you saying you get 700 Kbps speed all the time?

Tutor

Re: Gen5 same fate as Gen4

"I'm glad to read that Gen5's speed is currently working as advertised. One of the reasons I'm not going to do the upgrade is because of the fear that it will only be a matter of time before Hugesnet over books the Gen5 satellite and I'll be back to where I'm at now with Gen4 - throttling the bandwidth to accommodate customer saturation. As most of us are well aware we can't even stream in standard definition with Gen4 because there isn't enough bandwidth to go around."

 

I never had this problem with Gen 4 and I'm not having it with Gen 5 either. I wonder if this is related to where you live.  I haven't been throttled in over a decade, and I stream frequently (streamed with Gen 4, stream with Gen 5).  Again, maybe this is a regional thing. Here's hoping things will improve for you.

New Poster

Re: Gen5 same fate as Gen4

Thanks Don,

 

All the equipment checks have been accomplished on three seperate occassions. I also did speed tests for the tec folks. In each instance the tecs acknowledged that everything is woking fine.  I took your advice and sent Liz a PM but have not yet heard back from her.

 

Best