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Gen5 speeds

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MJW
New Poster

Gen5 speeds

I recently signed up with Hughesnet because i was paying to much with Dish and always running out of internet.
When i called about Gen5 the sales rep assured me that i would be able.to stream on 2 smartphones & a TV without problems. I have since contacted Hughes almost daily since thw install on April 17th. Everything that is connected to the internet buffers.. forget watching tv without constant retrieving data.. i am regretting the switch!
2 REPLIES 2
GabeU
Distinguished Professor IV

To add, MJW is on ES17.  

Liz
Moderator
Moderator

Good morning MJW,

 

Welcome to the community and thank you for posting. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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