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HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing us.

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Freshman

Re: HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing u

Thahks Amanda, mine is working for at least 3 hours now without an issue. Good bet is that its fixed now. Thanks for your attention to our probelm.

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Freshman

Re: HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing u

Hi Amanda.

I'm the original poster of the thread.

Looks like we've been up without interuption for over 3 hours now.

I didn't reboot the modem, but I will after I post this just to be sure.

Really appreciate your quick assistance with this and will acknowledge the solution once I'm back up after the reboot.

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New Poster

Re: HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing u

No red X's under the hourly history for the last 6 hours.....BUT when I checked the current hour history, I see two red X's about 15-20 mintues ago.  We keep you updated.

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Distinguished Professor IV

Re: HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing u

@gglaze

 

Because this thread is concerning those having specific issues on a single beam that you are not on, you should start a new topic to receive help with your individual issue and keep it separate.  You can do so by clicking on the blue "Start a topic" button on the upper right while in the Tech Support section.   


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