Kathleen any high winds that could have caused your dish pointing to go out of alignment? The HN7000 is pretty forgiving on alignment but still needs to be aimed fairly close to the satellite position in the sky.
Do you know which satellite and transponder you are on?
Will be Tuesday before official reps are back here.
Here is a cut and paste on how to check dish alignment:
"It works best to have two people doing this and talking thru a window or over a cell phone. To find out which way out of alignment it is do a “push pull” test. Starting with the side to side adjustment, gently push the dish to the left and see if the signal goes up or down, then to right and see if the signal goes up or down. If it goes up by pushing to the left, then loosen the bolts on the back of the dish and turn it left just a bit and retighten. Perform the test again. When you are done the ideal is that pushing either to the right or left makes the signal strength go down, thats how you know you are aligned correctly. Perform this same procedure for the up and down elevation."
