Your issue is totally seperate, also, please edit your post and remove your SAN in those pictures, that's private information which can cause issues.
The fact your HT2000w is giving 2.1.1 as a state code indicates either a coaxial cable problem or the out door transmitter has failed. This will require a truck roll to repair, however, before that, make sure the cable is snug at both ends.
Just to set a few things straight...
1: The HT2000w it self doesn't have the ability nor offer the option to block ports.
2: A Mac being similar means nothing, it's not spoofed. When someone refers to Mac Spoofing, they are talking about taking another MAC address in it's entirity and using that on another machine on the same network, in order to grab the IP address of another machine to stay hidden. In most cases, your computer will warn you the moment it detects another machine on the same network with the same IP address. That is about the ONLY sign of there being a spoofed address on your network.
3: Spoofing the address of the HT2000w it self, would do nothing, it wouldn't grant someone access.
4: There IS a hidden network on the HT2000w that appears once in a while, it WILL have a similar MAC address to the HT2000w. This network appears when the HT2000w is doing a scan for a Hughesnet Wifi Booster, and is used specifically in conjunction with that device. Yes, this network MAC is 0A:80:AE:XX:XX:XX
5: DNS Hijacking is a totally different animal, this tends to occur when you have malware on your own devices, which you must remove. MalwareBytes tends to be pretty good at doing this.
appreciate the knowledgeable reply.
what is the course of action to take when 8 gigs gone when I have not loaded much more than a handful of pages ( text pages )
@JT-Hughes Seeing as your modem is reporting issues with the radio or cable, this could be causing re-transmissions thus higher data usage.
"why does nobody ever ask about logs.. i know precious little about all the #$%^..,
but when i looked at the logs .. seems to me there is everything and more to find
plenty of dirt... in plain english.."
Why don't you provide the logs, then?
ahh, you mean like when there is a missing byte at the end or something
of that nature... if only, i doubt that would add up to the likes of 6 - 8 gigs in
If retransmission issues were not a possible cause Corrosive wouldn't have suggested it as a possibility. He's very knowledgeable of the system.
why does nobody ever ask about logs..
If the reps need to view any logs they will do so remotely. They don't need to ask for them.