Interesting ..... in the respect that you posted the same issue 6 months ago and never replied to it:
In fact you have never replied to any of the responses to your 6 posts in the Community to date.
So, starting fresh lets follow the modem isolation test:
The purpose of the test is to document your remaining allowance before shutting down your computer and disconnecting the LAN cable from the rear of the modem and noting the time.
Wait several hours, reconnect the LAN cable and take another screenshot of your remaining allowance.
Post those before and after screenshots here in the post along with the times and the Mods will see if data was used during the period and if so will validate that a LAN disconnect was performed thereby proving that the loss was on the Hughes end of things.
If no loss occurred during that time then we need to have you connect a single computer directly to the modem during the troubleshooting phase and perhaps install a program like GlassWire on that computer to put some numbers on what programs and processes are using your data.
GlassWire may be found here:
GlassWire setup suggestions can be seen below:
(click on pictures for larger images)
Results a will look like this:
The Attorney General likely is not knowledgeable about computers in general and yours in particular.
While your Subscriber Agreement limits your course of recourse to Arbitration it is very likely going the AG route will get you nowhere because you have made no effort to troubleshoot your problem or even so much as to respond to any of your posted topics or replies.
"hack the Hughes Modem" ....
Lets look at the definitions of "hack" .....
I guess common meaning to "hacking" is accessing the data held within or making unauthorized changes.
At the "subscriber level: the only "changes" you can make (other than installation/registration) would be to effect either a toggling of Web Acceleration or a MBX Reset.
Neither of which would add/subtract from a users data allowance.
If someone were to diddle with the installation/registration functions a user would likely find themselves with a terminal that simply would not connect to the Gateway ... out of commission period.
One Biggie "plus" to a Hughes setup is that all users are behind a CGN server that effectively isolates the users system from "terminal to terminal" transactions.
Witness the number of disappointed users that try "tunnel" directly into a surveillance camera ... without a IPv4 Static address it just isn't going to work.
As to "watching" your data allowance disappear ...
Your modem is in constant contact with your Gateway server facility and so a "heartbeat" connection is in effect when ever the modem is powered up and nothing such as inclement weather exists between your terminal and the satellite and the satellite and your assigned Gateway.
For more info on beams and gateways see this topic:
The exchange of "data used" is going to be in the closed loop of "gateway>satellite>user terminal" which is NOT the same as user requested data which will go through the Hughes Loop and then onto the Internet .... to what ever sites/servers a user requests data from and then that data is sent to the gateway and then transmitted to a users computer.
So, are there "movable parts" inside your modem that will affect your usage .... NO
A user can very easily "invite" virus/malware/adware/keylogger activity as a result of their "computing habits" and that WILL have an impact on a users data usage but is not a result of "hacking the Modem".
So, you are saying that when my satellite dish loses connection due to outside forces like snow accumulation, and is no longer connecting to the satellite orbit, the satellite in orbit will continue to attempt to deliver any outstanding request.
Are you saying that the satellite in orbit, even though it is unable to deliver my request to an out-of-commission receiver will continue to count against my data allowance usage!?!?!?