Have had Gen4 for 4 months and extremely pleased with the service and customer support
I have had my Gen4 system connected for 4 months now. The speeds have been excellent, no issues, and the customer support staff has been extremely helpful when I have called in with questions. Thank you for the great service and experience!
Re: Have had Gen4 for 4 months and extremely pleased with the service and customer support
In eight or nine years I had one lousy experience where I'd spent 45mins on the phone with India and got cut-off somehow, and no one called me back.
So I'm a broken record with HN tech support ("YOU KNOW OUR PHONE NUMBER BUT WE DON'T HAVE YOURS MR/MS TECH SUPPORT PERSON--FER CRYAN' OUT LOUD YOU SHOULD CALL US BACK!!!") but who knows maybe they need permission from God to make an outgoing call.
Anyway I too am a happy customer and try hard not to visit here too often; it always causes an old Cher song to play in my head! Yes, it's "Gypsies, Tramps, and Thieves!"!!!