Amanda,
Sorry, I replied yesterday, not sure what happened to it.
No surge protector. The ground is pretty stable where the pole is mounted, but I guess anything could happen. The directtv dish is on a separate pole and we haven't had any trouble with it. Maybe the installer should have used some concrete to set the pole?
Anyway, we have been without usable internet for about 5 or 6 days now and it is getting serious. We cannot even pay our bills without access, lol. Please help.
Kathy