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Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS

GabeU
Distinguished Professor IV

Re: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS

@newtonf

 

I, too, am seeing a recent improvement in speeds.   It may just be coincidence, but hopefully everyone who's been affected starts seeing the same thing soon.  Smiley Happy 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Yaker69er
New Poster

Re: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS

My speed is even lower than this recently. And continues to get worse Smiley Sad

newtonf
Junior

Re: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS

I can idendity what you are going through.

 

Below is a recommendation I provided to another Hughesnet user having similar problems:

 

"I have found the best way to get positive and informed attention/action is through this forum. You may have already done this, but if not, I suggest that you open a new message string specific to your situation. I know it will be a pain, but give plenty detail (e.g., what system you are using, modem, data plan, computer type, wired or hard wired connection, speed test results, how long you have been trapped with poor performance, AND any Case Numbers you have). Fortunatly, GabeU an Associate Professor on this forum seems to monitor what is going on and he should see your post. He is very thoughtful and has provided me with valuable advice. He is also able to ping forum moderators and get their attention. Hughesnet people like Amanda and Liz also monitor this forum, they are sharp and have always been helpful with my technical issues."

 

Good luck.