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Horrible Speeds on Gen 5

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New Poster

Re: Horrible Speeds on Gen 5

Hello,

I have been bragging all year about getting 45 Mbit connection speeds all day every day.

About a week ago I am getting consistance 600 Kbit to 1Mbit connection speeds.  I have contacted support via the email portal with no success.

Is this being resolved?  Has anyone at Hughesnet acknowledged a problem.

If they would just notifiy users they would get a lot less complaining.

Please respond.

 

Tim

New Poster

Re: Horrible Speeds on Gen 5

Update:

After calling into support last week and just now, the tech remotely rebooted the modem and speeds went back up to 15 - 20 Mbit.

I guess i need to reboot the modem once a day?