How do I improve my upload speeds?

kelley.nesbitt5 · ‎12-07-2016

http://speedof.me/show.php?img=161207151513-5551.png

kelley.nesbitt5 · ‎12-07-2016

http://www.speedtest.net/my-result/5858607819

Chris11 · ‎12-07-2016

Hi Kelley,

I understand that you want to see the comparison. However for us. We just need testmy for the time being. All on the one our engineers will take as official. Each time you go to take a test. Run a batch of them. About 5 minutes apart. I appreciate the tests you have run and we'll throw them in the bunch anyway.

Also just to clarify. Your previous statement, are you currently able to access the VPN? And what did you mean by this "it seems after my bonus time is over and I'm using my data allowance."

Thanks,
Chris

Chris11 · ‎12-07-2016

Hi Kelley,

Just wanted to add another question. Have you added any new devices recently. Like a mobile phone or tablet? New computers maybe?

- Chris

kelley.nesbitt5 · ‎12-08-2016

I was able to access my VPN on Monday (which I have successfully done for 6 years until the end of last week and the week) and it happened after my bonus time expired and when my data kicked it. I have been unsuccessful on remote access via my VPN on Tuesday or Wednesday. Everything was fine last week until either Thursday or Friday.

I will try to get tests 5 mins apart, I was working on a deadline today so my ability to pull away from what I'm supposed to be doing was scarce. I assumed when you said throughout the day, you meant every now and again.

http://testmy.net/db/wVQjpxSR1