That would be good if I were able to talk with them but it seems that they don't want to talk. they gave me a pin that expired 1 day after they called the wrong phone no. I also found out that your "supervisor" canceled my ticket. as well as some fine workers from the Philippines that I would take out in the back and bury in a whole work for you. Case no 50334255 should be fired or at least fixed so she cannot have any offspring. I am still waiting for the elusive advanced service dept to call. I already talked to one person from there who said I needed to be escalated to another advanced team but that is when your supervisor canceled the ticket accidentally. Believe me if there was some other source for internet, maybe some guy running with notes and pictures in and out of town I would buy it rather then your an patriotic and very expensive uncaring service. I have been trying to get the system fixed for some time now and all I get is crap.