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Hughes modem 1000

Jcragg
New Poster

Hughes modem 1000

Continues to go in and out of service. Sometimes all lights blinking sometimes no lights blinking.
2 REPLIES 2
C0RR0SIVE
Associate Professor

Re: Hughes modem 1000

jcragg,

Welcome to the Community...  The HT1000 was phased out a long time ago, most likely @Amanda or @Liz will issue a replacement HT1100 modem to replace your HT1000, as well as perform diagnostics to check for any signal issues.  Curious, what is your current signal level?

Liz
Moderator
Moderator

Re: Hughes modem 1000

Hi jcragg,

 

I'm glad you found the community, thank you for posting. I've pulled up your account and shipped a replacement modem to you, which should arrive in a few days. Please let me know how it works out for you.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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