HughesNet Community

HughesNet Community Purpose

cancel
Showing results for 
Search instead for 
Did you mean: 
m94src
Freshman

HughesNet Community Purpose

What function does the community site serve? Is it actually connected to HughesNet or not? Do the moderators work for Hughesnet and can they actually resolve problems? My service is terrible and has been terrible since I signed up 3 months ago. Can't stream anything. Some guy named GabeU gave me instructions to run speed tests and post them here which I did. GabeU agreed they were terrible but then he disappeared. HOW DO I GET THE PROBLEM FIXED!!!!!!!  I've contacted the service dept. many times and they have done nothing. This is crazy. Sombody do something!

2 REPLIES 2
GW
Advanced Tutor

The moderators here are the best of Hughes. If anyone can help you, it is them but it's hard to fix things that may be irreparably broken. Best to bump your post Monday morning. The moderators get weekends off.

 

GabeU
Distinguished Professor IV

@m94src

 

I apologize.  My mind was elsewhere that week and I should have tagged the reps/mods after you posted your speed test results.  I have now done so on your original thread.  They will be the ones to help you.    

 

The reps are on M-F from approximately 8AM to 5PM EST.  

 

Again, I apologize for the mistake.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Welcome to the HughesNet Community!

The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.

Visit the About the Community board for
information on how to get started with using
this resource.