I recently moved to a sort-of rural area (I'm between two larger cities) and had to give up my rockin' cable Internet service. (That didn't go out in every thunderstorm.) After spending 20+ hours on the phone with AT&T trying to get service installed, I gave up. Unfortunately, AT&T can only find my house to install DirectTV, they can't find it to install Internet. No, I don't understand that, either, but it's true. Their customer service is abysmal, too.
I moved to plan B: HughesNet. It's my only other option at this location. But, I digress. I called HN, explained what my needs were for my home-based business, and was sold a 'business plan'. I don't recall being told that the data allowance was PER MONTH, I honestly was under the impression that it was per day. The first month with HN must have been to lull me in. "Unlimited" kept coming up on my status meter, and I thought, even with the slow speeds, "I can make this work". A couple days into my new billing period, and I've used a third of my data doing my daily work. I am a designer, I work online all the time and upload huge files. What brainiac at HN decides that 30gb PER MONTH is a workable solution for a BUSINESS? Per DAY? Yes, that would be feasible. But, PER MONTH? and to suggest that amount accommodates up to five people is laughable. HughesNet, I really suggest that you come up with a REAL business plan that doesn't cost a small fortune and would actually be useful to a business. I also suggest you tell your technicians that telling customers 'What did you expect when you get a service that is a last resort' does nothing to help the image of the company.
I don't know HOW I'm going to make this work long term, but I'm going to have to as I don't have another option. I suppose I'm going to have to run to a lot of coffee shops or fast food joints in order to finish a day's work. Which is absurd. A Netflix subscription is DEFINITELY out of the question.
