Reggie, I just clicked the quote button -- I don't know why it had the wrong URL. I fixed it.
@Reggie wrote:Where did you get this link? If I click on the link it does not go to testmy.
Sheesh, isn't that wacky? Because you fixed it I couldn't see what was wrong, but checking in my email I see it. That it would go to something completely different like that is odd, to say the least. I've seen strange things happen on this site over time, but that one has to take the cake.
It's Bizarro World, that's what it is!!!!
Thank you for creating a thread and running these tests. I've run diagnostics on your system and as far as signal and hardware goes, everything looks fine. A remote speed test from our network to your modem returns a download speed of 26 Mbps which is well over twice what your service plan actually calls for (10Mbps).
I realize this isn't what is reflected in some of your speed tests, so we need to do a bit more digging. Right now I can't see any devices that are connected to your HT1100 modem, so I will need you to tell me what device you use to run these tests and if you are using your own wireless router or connecting a singular computer to your modem. Outside of that, is it possible to get a couple more tests from the morning or earlier in the day? It helps to know if we should look at this as a traffic/congestion issue on the network as a whole, or something more local. I will apply some free Token data to your account for testing.
Hp desk top computer to modem by ethernet cable.Thats all ,I think its, traffic/congestion issue on the network as a whole. 2:00am to 7:00am works great, That is the only time I have the data and speed to update my windows 10,or download music or go on u-tube. It would be nice if they would change there night times to start at 12:00 or 1:00am and go to 5:00 or 6:00am. It makes for a long night when you start updating win 10,at 2:00am and it`s a big update,like an hour and a half or two.But thats another story. I will get on a few test`s earlier.Thanks for the help and the Data Tokens,Amanda