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Hughesnet Usage Meter 6.6.0 is blank on Gen5

Senior

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

I have experimented with it and changed it up from 100% and I get to 175% and it's OK. At 200% it goes back to blank, so I went down to 175% and nothing, 150% nothing, 125% nothing, 100% nothing.

Moderator
Moderator

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Thank you for trying this out, lake_woman, I'll let the devs know. Just to clarify, when you say that at "175% and nothing, 150% nothing, 125% nothing, 100% nothing" do you mean the screen is still blank at those resolutions? Or do you mean the Usage Meter displays properly at all those resolutions, and that 200% is the only one that shows a blank screen?

 

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Senior

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Yes, nothing means blank.

Moderator
Moderator

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

OK thank you for the clarification, I've let the developers know. Once I hear any news, I'll let you know.

 

 

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View solution in original post

Senior

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Thanks! You're the greatest!!!!!

Moderator
Moderator

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Good morning lake_woman,

 

I just got an update regarding our progress on the magnification issue with the Usage Meter. We're still working on addressing this and we're hoping to have a new Usage Meter version soon to address this (after it's been tested). I'll keep you posted on any other updates on this as I get them.

 

 

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Senior

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Great!

 

Thanks!

Junior

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5


@Liz wrote:

I just got an update regarding our progress on the magnification issue with the Usage Meter. We're still working on addressing this and we're hoping to have a new Usage Meter version soon to address this (after it's been tested). I'll keep you posted on any other updates on this as I get them.


Version 6.1.1 behaves differently, but I'd hardly call it "fixed".  Now it displays the following:HughesNetStatusMeter-20170526-tablet.PNGv6.1.1

 The message is rather vague in that it isn't clear where one would go to find the zoom controls to which it refers.  In any case, the program should handle the situation, not direct you to reconfigure your computer setup to accommodate it. 

 

And, please, please, please could you get them to not force a low contrast white color scheme.  It is nearly impossible for me to read.  I have to use Windows High Contrast Black color schemes to accommodate my visual impairment.  I'm sure others with visual impairments would appreciate it if this program factored in the Windows UI color scheme in use or allowed the selection of other color schemes in the program.

 

 

 

Moderator
Moderator

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

Oh wow. Thank you for this feedback, motobojo. Let me send your post back to the devs. 

 

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Associate Professor

Re: Hughesnet Usage Meter 6.6.0 is blank on Gen5

What resolution are you at...?  Certain resolutions aren't supported as the program requires a certain amount of screen space, if it can't display, it will throw that "error".  The lower the resolution, the more likely you are to encounter that.

Resolutions and Scaling
A: 1920*1080 @ 175% = Zoomed In Message
A: 1920*1080 @ 150% = Works
A: 1920*1080 @ 125% = Works
A: 1920*1080 @ 100% = Works
B: 1440*900 @ 150% = Zoomed In Message
B: 1440*900 @ 125% = Works
B: 1440*900 @ 100% = Works
C: 1366*768 @ 125% = Works
C: 1366*768 @ 100% = Works
D: 1280*1024 @ 150% = Zoomed In Message
D: 1280*1024 @ 125% = Works
D: 1280*1024 @ 100% = Works
E: 1280*720 @ 100% = Works
F: 1024*768 @ 125% = Zoomed In Message
F: 1024*768 @ 100% = Works
G: (For fun!) 800*600 @ 100% = spectacular fail of everything~!