After emailing a service tech and some changes on Hughesnet's end the only thing different is a one month credit for all the issues I've been having.
My speeds are not much faster than dial up speeds. I pay Hughesnet about $100 each month and in turn I'm supposed to get speeds of up to 15Mbs but I'm getting less than 1Mbs to around 2.5Mbs at its fastest.
Please help...I don't have any options for internet. Can't even watch Netflix.
There is definitely a problem with your receiver, position, something hindering your satellite receiver, or connection to modem issue, or cable to your PC. Did you get your information that you provided by going to your Hughes net systemcontrolcenter ?? 15mbps should give a nice constant video streaming, if the problem doesn't lie within your computer, and you have gotten your information from the hughes net system control center , which actually shows a lot of helpful data , concerning the Status of your Network. Also make sure your WEB ACCERATION is enabled.
Identification System Assigned Identifier (SAI) 495223 Chassis Part Number 1503568 Radio Serial Number 501323204252 Radio Part Number 1502938 LAN MAC Address 00:80:AE:31:EB:A3 Software Application Software 126.96.36.199 Fallback Software 188.8.131.52 Satellite Beam ID 47 Outroute ID 23 Gateway ID 10 System Status No System Status available at this time State Code 0.0.0 - Fully operational Summary Operational State Up Data Allowance Remaining 4.2 GB System Status Satellite Receive Status Up Satellite Transmit Status Up LAN Status Up 2 FD IP Gateway Association State Associated (Data IPGW - ENG47HNSIGW71C002Adv) TCP Acceleration Up Web Acceleration Up Suspension State Not Suspended Software Download Status Up to date WAN Info Satellite Receive Signal Strength 97 Data Packets Received 111346 Control Packets Received 4864507 Bursts Transmitted 34845 Packets Transmitted 15445 LAN Info Packets Received 83932 Packets Transmitted 129952
Unless Chad, jumps in on this one ,and i sure hope so !!! he can give you more help , but their are more knowledgeable members out there and hoping for even one of them would jump on in , but this will put you back on top of list , will followl to see if i can learn a little more !!
The bottom number is your ESN number and rep is working on another customer right now but should not ,hopefully not be too long of a wait for you , and or one of our more knowledgeable members can help you ! will follow your case and this will help you in posting response !!!
I hope someone is looking into this!! please help. Tonight's speeds are under a meg and at dial up speeds. My son is trying to do homework & I'm working from home. Again, please help. Maybe i need an installation tech to ensure everything is installed correctly.