OK, let's get some additional information to help address your concerns.
Have there been any changes to your system prior to your concerns?
Does disabling Web Acceleration make a difference? (Enter 92.168.0.1 in your browser then follow the steps here to find where to toggle Web Acceleration:
https://community.myhughesnet.com/hughesnet/topics/can_i_enable_disable_my_web_acceleration_myself)
How are you trying to access RSC, computer or console?
If on computer, does this happen in different browsers?
Does this happen on both computer and console?
Does this happen on a non-HughesNet connection?
Does this happen even after clearing your browser cache? (How-to here: refreshyourcache.com)
Does powercycling your modem make a difference? (Unplug the HughesNet modem's power cord from the brick for 30 seconds before replugging.)
Does this happen even when directly connected to the HughesNet modem?
Does power cycling your router make a difference?
Does power cycling your computer make a difference?
Your cooperation, patience, and understanding are greatly appreciated so that we can address your concerns.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
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