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I have a question

New Member

I have a question

I am running low on my Bonus Bytes.  Everytime I try to get on my Netflix is says it is not available.  Is it because I am running low on magabytes?
8 REPLIES 8
Assistant Professor

Re: I have a question

Joseph, Bonus Bytes are only good from 2-8AM. If you are out of Anytime bytes then you are being throttled and will not be able to watch Netflix until your refill date, unless you purchase token(s).

You should be able to watch from 2-8AM though.
Honorary Alumnus

Re: I have a question

Joseph,

If you enter 192.168.0.1 into your browser address bar it will open the Modems SCC.

To give you perhaps a better understanding of how you data allowance is structured you may wish to look at this: (click the picture for a larger image)





New Member

Re: I have a question

Thank you for your help and it is what I thought.  
New Member

Re: I have a question

I want to thank you this is something I really have to study.  But I know I am being throttled, thats what it says lol thanks again I will be using this site a lot.
Assistant Professor

Re: I have a question

You are welcome and this is the best place to come for answers. 
Honorary Alumnus

Re: I have a question

As sgoshe said, the best place.

We have been down that same road.


Moderator
Moderator

Re: I have a question

Hi Joseph,

Thanks for posting back and I'm glad to see our community stepped up to help you. We're here if you need additional assistance.

-Liz

Thanks,
Liz

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New Member

Re: I have a question

Thank you Liz