I'm currently on the Pro plan that I've had since 2004. I live in Western NY (the state, not the city) and I wanted to get some opinions as to whether the Gen4 service is really as good as they advertise, especially from people in the general area of the country I live in. I know that I won't get the maximum speed, but are the speeds fairly decent? I was thinking of going with the Pro Plus plan. The reason I ask is this...if I upgrade to the new plan I know that I have 30 days to cancel it if I don't like it, but if that happens, it's not like I can go back to the plan I presently have, so I will be stuck with either the new plan or nothing. Any help would be greatly appreciated.
I really like the idea of still being able to browse (the smart browsing feature) if I end up going over my monthly limit (if it's available for me, that is). That's actually a HUGE incentive for me, though I don't think I would ever go over the monthly limit, as I don't watch many Youtube videos. Still, it's a great feature if I would ever need it.
Please, no Hughesnet reps. This question is only for the users.
Thanks for the help.
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I too was on a 7000s system until about 2 1/2 years ago when I upgraded to the Gen4 platform and have been happy with the change.
I have the 50/50 @ 15 Mbps Ultra plan and routinely get speeds in the 17-20 Mbps range.
Much depends upon the loading of your beam/gateway but I don't recall reading of many complaints here on the forum of issues in your general area.
In the event you were to have any issues just post them here in the community and not only will get official support from the Hughes Reps located in the Hughes Germantown, MD. headquarters but also get input from a number of long time experienced fellow users.
Thanks for the help, everyone.