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I have been experiencing incredibly slow internet this past week, so I just did a speed test.

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bonne131313
New Member
‎06-30-2016 12:42 AM
‎06-30-2016 12:42 AM

I have been experiencing incredibly slow internet this past week, so I just did a speed test.

These are the results of the speed test I just took today, compared to the test when I first signed up. Quite a difference!  What's causing this?
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Date/TimeDown(kbps)Up(kbps)06/29/2016 17:25:32
1653
566
02/18/2016 20:40:46
11096
1370

1.6 MB?!
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bonne131313
New Member
‎07-08-2016 06:16 PM
‎07-08-2016 06:16 PM

I am connected directly to the modem. I disabled a BrowseSec plug-in that I had on Firefox and ran 3 tests. Dramatic difference. I'm not sure if that is connected to the Digital Ocean thing or not. 

http://testmy.net/kf7Prhd25.png Chrome

http://testmy.net/e1l734OiK.png Firefox

http://testmy.net/HGfxgCEIz.png

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Liz
Moderator
Moderator
‎07-08-2016 06:21 PM
‎07-08-2016 06:21 PM

Aha! That explains things. BrowseSec is a VPN and VPNs will definitely reduce your speeds by 50%-70%. Turn VPN off and your speeds should be normal or better.

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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