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I like to know why i go over my data limit every month. When i was told 10 would more then enough

Alum

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Danny,

Thanks for your post and welcome to the community. There are many things that can drain your data that you might not be aware of. For starters, there is a great post on common and not-so-common data drainage sources that you must read first.

Data Usage sources, Common and not-so-common:  https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

If you still feel there is unidentified data drainage, please let us know so we can proceed to the next steps for you.

- Warren
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New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Same exact thing here too!!!I hate this company


New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

I pay $80 a month for 100gb. 50 during the day and 50 between 2 and 8 am. That's not enough for me. Seems you got screwed if you're paying $140 for only 40 or 45gb.
New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

I think we all got screwed!
New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

I am a new user and was told the exact same thing, never told most usage has to be between 2 am and 8 am.. that is infuriating, and I never was given any written contract with my install that said this.  When I was sold this plan this time restriction was never mentioned, if it had been I would have chosen a different provider for sure.
New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Yes there sales people are a little underhanded!I guess they will tell you anything to make a sale!
New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

cillyann,

Contract: http://legal.hughesnet.com/ForYourHome.cfm
FAP: http://legal.hughesnet.com/FairAccessPolicyGen4.cfm

These are things you need to either ask while on the call or look up yourself. If your within the 30 days after install you can terminate without and ETF fees. You just need to return your equipment. If you go to http://192.168.0.1 you can check how much data is left. If your running out of data often, I would recommend upgrading to a bigger package since the one your on obviously is not working for you. If you would like some better assistance I would recommend starting your own thread. Go to the top of the page and click "New Post". The reps can review your sales call if you would like and can sometimes waive the ETF if you feel your where misled.
New Member

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Just a different datapoint. They were VERY up front with me about it. Not only that, it is ALL OVER their "sales" web page.

Just FYI, I had one of my sons over who brought his system and then inadvertantly did an auto-sync mid day. Blew through most of my monthly allotment by the end of week 1. I've been over and even bough bonus bytes to function. Try to do more of my stuff during bonus period, but it's a pain (which is MY responsibility).

Just my $.02 worth.
Honorary Alumnus

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Posting to a 10 month old topic is unproductive.

See my reply to your comment here:
https://community.myhughesnet.com/hug...
Moderator
Moderator

Re: I like to know why i go over my data limit every month. When i was told 10 would more then enough

Hello,

This thread is really old and we haven't heard back from the original poster (OP), so we're gonna close it. 

If you have concerns of your own, please scroll up and click on the New Post button to start your own thread and include a case number or your HughesNet modem's serial number located on the back/bottom so we can locate your account and get started.

Thanks,
Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.