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I'm in Hughesnet Hell.

New Poster

Re: I'm in Hughesnet Hell.

Symbi not a bad program i still run it. It does give you chance to see all your network devices and you can automatic add token when you need them keeps a eye on your computer warns of low memory and cpu usage and the price is good its free 
Moderator
Moderator

Re: I'm in Hughesnet Hell.

Good morning Morgan,

We just received a reply to our sales call review request, and this sales source indicated that "the sales agent did not state that the customer could download Netflix during bonus byte
hours." However, I do see that our support rep, when you called in March 17, incorrectly advised you to use a download manager to stream movies during the Bonus Bytes hours. I do apologize for the rep misspeaking and we'll notify management so that this rep gets proper coaching. I will be sending you some tokens for the inconvenience.

I'm glad that our community members have jumped in to assist you with understanding how to monitor and control your data when streaming videos. Here are some additional tips about keeping a handle on your data in general:

- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook
or adjusting your Netflix playback quality to SD: https://help.netflix.com/en/node/87

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

To help you monitor your data usage and other performance metrics, we’ve gathered resources for you here, which also includes community
recommendations: https://community.myhughesnet.com/hughesnet/topics/track_your_usage_performance_speeds_and_view_tips...

If you have additional concerns, feel free to contact us again, we're happy to help.

Thanks,
Liz

Thanks,
Liz

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New Member

Re: I'm in Hughesnet Hell.

yeah i was lied to as well. Was told i could watch netflix and play online games such as call of duty and you CANT do either! hughesnet is basically for email checking and maybe homework.THATS IT! which when you pay out the wazoo for them and you check your email what a joke!
Assistant Professor

Re: I'm in Hughesnet Hell.

I watch quite a bit of NetFlix. Not a online gamer though.

Presently have it set for the lowest definition (.3GB/hour) and still find it quite watchable on a 32" TV and 17" laptop.