I'm really disappointed with the service!!

[mary5]

I have been so disappointed that I'm ready to get out I will pay the disconnect fee !!! We can't get the internet the dish is facing toward a tree then wanted me to pay for the installer to come out and fix his mistake...  I will go with century link!!!

[mary5]

When I got hughsnet I could not get anything else where I lived but now century link is available now I really hate this internet I want to just get out I'm tired of the customer service!!

[Miles2]

Good afternoon Mary,

We don't want to lose you as a customer, or pay a disconnection fee if there is an issue with your dish pointing toward a tree. I would like to know more to see how we can help you. If you would like assistance with your account please send us your last case number or the serial number from the back/bottom of your modem and I will take a look at your system and account. We may have options that may resolve this for you.

Thank you for your post here so we could offer some help,

Miles