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I'm surprised at all of the complaints. I'm a very happy customer.

GabeU
Distinguished Professor IV

Re: I'm surprised at all of the complaints. I'm a very happy customer.

Happy here, too.  Next month will be twelve years with Hughesnet for me.  Glad you like it. 

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Old Labs
New Member

Re: I'm surprised at all of the complaints. I'm a very happy customer.

FWIW, don't know what the experience on HughesNet has been but over at BrandEx, Linksys routers have been problematic. Netgear not so much problematic. Asus near flawless along with some others.
Amanda
Moderator

Re: I'm surprised at all of the complaints. I'm a very happy customer.

Hey pacetree

Welcome to our community and thank you so much for this great praise! I admit I have used the HughesNet Voice service and called Mexico, there was some delay but once both sides get used to it, it's very good!

I'm also really glad to hear you were able to troubleshoot and fix your own service concerns. It is interesting what you mention about the interaction between your old router and the ATA. I actually think we stocked a few of those EA6300's in our lab a while back! If we have some I'll ask them to inter-office mail it to my desk so I can play with it in the lab.  It's beneficial to hear things like this because then we can look out for customers with similar symptoms and find a solution faster. Really appreciate your input Smiley Happy

Thanks and have a great weekend everyone,

Amanda
GabeU
Distinguished Professor IV

Re: I'm surprised at all of the complaints. I'm a very happy customer.

I can vouch for Netgear.  I have a Netgear N300 (WNR200v4), which is an entry level model, and it has worked perfectly, save for about five or six months back when I screwed up a setting and it started causing problems.  I didn't realize it was my own fault and thought that the router was going bad, but I remembered having changed some things, and sure enough, the router was absolutely fine.  I've had it for about five years now.   For my three devices and little house it's perfect.

I received a D-Link DIR-619L due to the (ultimately repaired) problems with the Netgear, and now feel sort of bad that I don't use it very much.  LOL.  The D-Link works well, too.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Amanda
Moderator

Re: I'm surprised at all of the complaints. I'm a very happy customer.

Always good to have a spare @GabeU Smiley Wink

I also use a Netgear, but the R7000 (AC1900) Nighthawk. It has great customization options. I also installed the Netgear Wifi Analytics app on my android phone to get the best channel settings and test signal strength all around my apartment. It lets you save the signal and thruput for each room/area you test too. 

I use it here in the office, so you don't even actually need to have a Netgear to use the app (we use dlink dir619 routers)
GabeU
Distinguished Professor IV

Re: I'm surprised at all of the complaints. I'm a very happy customer.

Those Nighthawk routers are pretty nice.  A little too much for my needs, but if I had more devices I might think about something like that.  Perhaps even one of those Asus routers that can use the Merlin firmware.

I actually found out that my Netgear router has a built in usage meter, and although it doesn't break it down by device usage, the total still gives a decent idea.  Then again, being that I only use the router when using my laptop or notebook it sort of defeats the purpose of the meter, for my needs, anyway.  LOL.  Still, it's interesting that an entry level router like this even has one.

And yes, having a spare is nice, too.  As we all know, electronics break down all the time, and with this router being around five years old, it's only a matter of time.        


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro