I think the HN reps here can help you with this. Give them some time to address your question, as they're currently being run ragged (it's not a big crew).
I talked to Hughes net last month and they told me to call a few days before I needed my dish moved to place my new home but now I cant get through to schedule this. What do I do now?
Welcome to the community, thanks for reaching out. I've already pulled up your account to look into this for you. Please check your private messages (PM) in the top right corner of the community page as I will send you a PM to further address your concerns.
I'm closing this thread since I never got a reply from you with the requested info. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.