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I want out

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New Member

I want out

I just want out- I really am starting to hate this company so much--please pick up your stuff and reimburse me--I have never spent so much time writing complaints about any thing or any company in my life before--and I dont want to spend my time that way--

So I cant count on streaming music, I cant watch more than 3 programs on tv- I cant read my kindle--um Im sorry did I sign up for an internet that just let me read my email? Why didnt you just let me know? I wouldnt have wasted my time or yours---- doesnt matter that I immediately upgraded to your most premium package of $129.99 (plus having to buy extra time probably every day or more if I was actually home all day)....because my premium package was already finished within two days of the month!

Theres got to be something better and I am going to look for it--so I have already complained twice and Ive only had the service for a month --and I would have complained earlier if I had known that a company like yours would throttle any attempt for me to go on the internet watch a movie listen to music--God knows I made the worst mistqke downloading music on my phone--I should have gone somewhere else and done it--not my own house-- and if that isnt the most ridiculous thing...so lets just stop -- I cant deal with you making things work the next day after I complain and then boom all over again--this is not right--the whole set up is justy all wrong- and I just want out--
3 REPLIES 3
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Advanced Tutor

Re: I want out

Didn't anyone explain to you when you purchased that this is a metered service with a monthly data limit?
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com
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Assistant Professor

Re: I want out

Plus never followed through with original post, especially Amanda's questions.

https://community.myhughesnet.com/hughesnet/topics/could-being-happy-to-hear-our-problems-also-mean-...
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Moderator

Re: I want out

Hi locke.harvey,

We've tried to offer you help before. Please refer to https://community.myhughesnet.com/hughesnet/topics/could-being-happy-to-hear-our-problems-also-mean-...

Thanks
Amanda