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Dveggers
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Shows i have messages but can only see old messages from 2019!!!

2 REPLIES 2
Damian
Moderator

@Dveggers,

 

Thank you for reaching out to us. I will need to ask a few questions just to begin troubleshooting. 

 

1. What browser are you using and is this happening on more than one type of browser?

 

2. Have you already checked that you are in the inbox tab and that the page selection is "1"?

 

3. Have you tried clicking on a message and then clicking the "View all messages" link at the bottom of the page? 

 

Please let me know if any of these suggestions help and if you are still experiencing this issue.  

 

-Damian 

 

Liz
Moderator
Moderator

Good morning Dveggers,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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