I am creating a new topic since I marked the last one as having a solution.. My previous topic still has the same information, but I will give a new consolidated version of what is happening and the steps which have been taken to resolve them.
I admit I was too quick to mark the thread as solved, and should have waited for the weather to clear up. Lately the weather has been great around here, and weather around the gateway (Albuquerque NM) does not seem to have an effect either. I waited two weeks to allow things to settle in, and the issue exists the same as before.
The issue:
The logs show that this occurs even when signal quality is good. From the recent history I can see that it has occured between 109 and 115 SQF.
Steps taken:
By me
By Hughesnet
I am not sure what else can be done. I have been noticing more topics about this issue showing up in the tech support forum.
Beam ID | 23 |
Outroute ID | 39 |
Gateway ID | 2 |
I know it's a long shot, but can anyone with these IDs confirm that their service is working normally?
Thanks in advance!
Solved! Go to Solution.
Good morning folks,
Just received an update that the network adjustments to address this concern have been implemented. Please let me know if the intermittent connectivity persists for you today.