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International Calling Barred

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WildcatHollow
Freshman

International Calling Barred

I am paying for the 200 minutes of International calls and cant make any. SOMEONE IN TECH SUPPORT FIX THIS.

It is the ONLY REASON I GOT THE PHONE.

7 REPLIES 7
maratsade
Distinguished Professor IV

The HughesNet staff on this site is on M-F during business hours. You'll likely to hear from them next week.

I talked to the Voice Tech Staff today, resolution is in progress

GabeU
Distinguished Professor IV

@WildcatHollow 

 

Are you sure the country you're trying to call is one that's included with the plan?  

 

Unfortunately, though, the list of countries isn't working.  They need to fix this.  😞  

 

@Liz

 

Edit:  Found another list of the countries in the FAQs.  🙂  

Germany IS on the list. I researched all of that before getting the service.


@GabeU wrote:

@WildcatHollow 

 

Are you sure the country you're trying to call is one that's included with the plan?  

 

Unfortunately, though, the list of countries isn't working.  They need to fix this.  😞  

 

@Liz


 

Hello WildcatHollow,

Are you still experiencing issues with international calls?

-Jay


@Jay wrote:

Hello WildcatHollow,

Are you still experiencing issues with international calls?

-Jay


It has been corrected. A network engineer forgot to flip a switch 😄

Great to hear!

 

-Jay