I have been having issues since I first signed up with HughesNet in January. In the first month I had to have a tech guy come and repoint my dish. Then internet then worked for about a week. Since then we really haven't had service. They said next time they come out it would be a $110 charge. I can not afford to pay that everytime the wind blows.
I have tried calling and chatting with representatives and keep getting cut off. I am so extremely frustrated I can't even tell you. I have powered down the modem, reset them modem, and nothing has worked.
They wifi connecting is strong but I am not getting connnection between the dish and the modem.
Is there anything I can do to help this fixed. I am tired of paying monthly and getting no service.
Odd that it keeps going out of position like that.
I thought maybe this is nornal???
No, it's definitely not normal. Other than for a service plan upgrade or some other specific reason that required pointing to an alternate satellite, I think the only other time I've seen someone on here needing to have to have their dish re-pointed a 2nd time was a few years after the first.