The internet at my lake house is not working, How do you check the modem remotely? We won't be there until next week. I had a friend power everything off and back on and still not working.
Thank you for reaching out! We'd love to look into this for you, but we need a little more information first. Please send a private message to this link with your account number or a phone number attached! It'll help us take a deeper dive into what's going on.
Thanks, I sent a support email and received a response. I guess modem is good, but there is an issue connecting to LAN so can't do anything till back on site next week.