cancel
Showing results for 
Search instead for 
Did you mean: 

Internet for a day

Highlighted
Associate Professor

Re: Internet for a day

I also want a dolphin that sings my name.

 

You're paying for a service that may or may not be suitable for a specific purpose, say streaming. That's not stopping anyone from loading down the system by trying, which in fact is what is happening.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Highlighted
Junior

Re: Internet for a day

Well, I'd say that satellite is suitable for streaming, certainly HughesNet says that it is not only suitable for streaming but it's sutable for HD streaming: https://www.hughesnet.com/frequently-asked-questions

 

I know that capacity planning is always a challenge and things definitely changed drastically in Feb/March.  I don't know what the bandwidth capacity is like system wide, but based on my experience, continuing to advertise 25mbps is in fact, dishonest, even if covered by disclaimers.  Of course, my experience may not be typical so take that with a grain of salt.

Highlighted
Associate Professor

Re: Internet for a day

I'll admit those two video saver faqs are borderline. Especially where it says you can watch HD even though they'll limit it to 480p (which is technically SD).


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Highlighted
Distinguished Professor III

Re: Internet for a day

It's not dishonest if a lot of customers get, in fact, 25Mbps or more.  And there is a disclaimer that people should read before subscribing. If they don't, it's on them. 

Highlighted
Junior

Re: Internet for a day


@MarkJFine wrote:

I'll admit those two video saver faqs are borderline. Especially where it says you can watch HD even though they'll limit it to 480p (which is technically SD).


 

Yeah, that's true. 

 

I guess that I just wonder at what point the current situation (assuming it is widespread) is the reality and the documentation reflects that.  

Highlighted
Junior

Re: Internet for a day


@maratsade wrote:

It's not dishonest if a lot of customers get, in fact, 25Mbps or more.  And there is a disclaimer that people should read before subscribing. If they don't, it's on them. 


Meh, disclaimers and honesty aren't all that related.  Certainly people should read and understand disclaimers, but that doesn't ethically absolve advertising something that isn't reasonably attainable. 

 

You are correct though, and I want to be clear, it's not dishonest if 25mbps is a reaonably attainable speed for most people.  I have no clue whether it is or not.  My experience could certainly be atypical. I can only go from my experience which is much slower than that (by a factor of 10 to 20 times slower), except for speed tests. 

Highlighted
Distinguished Professor III

Re: Internet for a day

Disclaimers are a thing, and they are in every contract for services. Most people don't read them, though, and then they whine, which is a bit absurd.  

 

While the system can tolerate things like streaming, it's not cable, or DSL, or any terrestrial ISP, and using it like it were is what's causing all of these issues.  It's a limited system with limited capacity, that can tolerate certain behaviours as long as they are done in moderation, which is not something those who come here to whine are doing.  They seem to want to turn satellite internet into cable, demonstrating lack of knowledge about what satellite internet is, how it works, and its limitations.  

 

Used within its limitations, the system works as intended. 

 

Highlighted
Distinguished Professor III

Re: Internet for a day

You know, this conversation should go to the General section -- maybe the mods could lock this thread and we could adjourn there? 

Highlighted
Junior

Re: Internet for a day


@maratsade wrote:

 

Used within its limitations, the system works as intended. 

 


But perhaps not as advertised, which is what causes the frustration. It is in fact advertised to be able to do those things, except for maybe online gaming, which I haven't seen anyone complain about.

 

 

 

Junior

Re: Internet for a day


@maratsade wrote:

You know, this conversation should go to the General section -- maybe the mods could lock this thread and we could adjourn there? 


agreed, we are down a rabbit hole, no sense continuing it.