@Liz wrote:Good morning spacefunk,
Thank you for providing this information, this helps. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Friday, Feb 22, 2019 between 08:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #118758078 if you need to reschedule. Please let us know how the site visit goes.
Thank you Liz. That time will work for me just fine.
I actually had this issue again this morning. We had a power outage last night and it came back late this morning. Instead of 12 hours though this time it took about 90 minutes for the internet to start working again. I have tried plugging directly into the wall, and also noticed that the coax was a couple turns too loose, but fixing neither solved the issue
Good morning spacefunk,
I see the dispatch was completed as scheduled. If you have any other concerns, don't hesitate to reach out.