cancel
Showing results for 
Search instead for 
Did you mean: 

Internet is abysmal but the privacy and security issues are far worse

Highlighted
Moderator
Moderator

Re: Internet is abysmal but the privacy and security issues are far worse

What browser are you using? I was able to attach and paste files with Safari on my iPhone.

 

-Jay

Highlighted
Freshman

Re: Internet is abysmal but the privacy and security issues are far worse

Unfortunately no. I don’t have access to any other devices. I had a laptop about 4 years ago but Windows 10 ticked me off and I sold it after not touching it for 3 years.🤦‍♀️
Highlighted
Freshman

Re: Internet is abysmal but the privacy and security issues are far worse

I am in Safari as well. Is there another browser that you think would work better?
Highlighted
Moderator
Moderator

Re: Internet is abysmal but the privacy and security issues are far worse

MisJulie72, 

 

Try uploading your images here, https://pasteboard.co/ and then posting the link in this thread.

 

-Jay

Highlighted
Freshman

Re: Internet is abysmal but the privacy and security issues are far worse

https://pasteboard.co/IRuszIw.png
It says second but is actually the first.

https://pasteboard.co/IRutcdt.png
This is yesterday’s

Thank you. This made it so much easier.
Highlighted
Moderator
Moderator

Re: Internet is abysmal but the privacy and security issues are far worse

MisJulie72, 

 

This redirect is billing related. I recommend logging into your HughesNet account or app and reviewing your account status. If there doesn't appear to be an issue please clear your cookies, cache, and then reboot your modem.
 

-Jay

Highlighted
Freshman

Re: Internet is abysmal but the privacy and security issues are far worse

Yes Sir, I’m aware that it’s a billing issue and I am taking care of it. But why is my account information (billing or otherwise) being popped up on non-related or non-authorized persons phones? It’s not even popping up on my phone or email. And I was specifically told by the rep last night that they can’t control who gets it, just that anyone with access to my WiFi will get it. How is this not a major issue?
Highlighted
Moderator
Moderator

Re: Internet is abysmal but the privacy and security issues are far worse

MisJulie72,

 

This message will pop-up on any device connected to the service until the billing issue is resolved on your end. We are not able to limit the number of devices that receive this message.


For future reference, you can set-up text or e-mail billing notifications to avoid these messages http://support.hughesnet.com/en/faq/account_billing/how-do-i-subscribe-or-modify-my-hughesnet-notifi...
 

-Jay

View solution in original post

Highlighted
Distinguished Professor II

Re: Internet is abysmal but the privacy and security issues are far worse

@Jay , I took a screenshot with my iPhone, then opened a post (using Chrome browser for iOS).  I don't seem to have any option to copy images from my camera roll.   

Highlighted
Freshman

Re: Internet is abysmal but the privacy and security issues are far worse

Thank you @Jay I really do appreciate your help and information. And I appreciate everyone’s help in understanding what’s going on here.

I’ll be looking more into this because dishing out account holder’s personal or business related matters to just anyone is not ok.