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Goodwin38
New Poster

Internet not working

I have had this service since Feb 2021 worst service ever. I have to constantly reboot modem have spoken with several technicians all claim to o fixed none have. Very flustrated. I have requested a new modem no one listens. 

6 REPLIES 6
maratsade
Distinguished Professor IV

This is a tech support community. Are you asking for tech support? If so, please give some more details about the issues you are encountering.  When you are experiencing problems, go to http://192.168.0.1/#!/home/status and check the number next to State Code.  If it is anything other than 0.0.0, post that number here. 

john12
Junior

same with me,I have to reboot modem every day

maratsade
Distinguished Professor IV

If you are asking for tech support, start your own ticket here: https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport

 

May want to do that instead of rebooting the modem every day. 

 

john12 wrote:

same with me,I have to reboot modem every day


 

the last three days I just called tec support, they did reboot ,every thing working again for now

maratsade
Distinguished Professor IV

Cool!

 

john12 wrote:

the last three days I just called tec support, they did reboot ,every thing working again for now


 

Liz
Moderator
Moderator

Good morning Goodwin38,

 

We're closing this thread since we never got a reply from you. Anyway, I ran diagnostics on your site a while ago and the equipment is woring normally. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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