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Internet service is down but no outage

Moderator

Re: Internet service is down but no outage

@rblack5,

 

Thank you for reaching out to us I appreciate your patience while waiting for a response. Since you have already called in a few times and were informed of this, I would like to confirm this information for myself as well. Please send me a private message with the phone number associated with your account so that I can locate it and run diagnostics. I would like to try everything possible to get you back up and running. 

 

 

-Damian 

New Poster

Re: Internet service is down but no outage

Wanted to thank Damian for getting back to me, and everyone for thier effort's. My service was restored about an hour ago from what I can tell. thx!