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Internet service is very slow. It will not respond as it should. Times out when I try to go to a web

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PAPPAS45
New Member
‎04-12-2019 09:34 AM
‎04-12-2019 09:34 AM

Internet service is very slow. It will not respond as it should. Times out when I try to go to a web

 
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PAPPAS45
New Member
‎04-12-2019 09:37 AM
‎04-12-2019 09:37 AM

Internet slow

This problem did not start till I upgraded to a Gen5 modem with built in wi-fi.
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Liz
Moderator
Moderator
‎04-12-2019 10:39 AM
‎04-12-2019 10:39 AM

Re: Internet service is very slow. It will not respond as it should. Times out when I try to go t...

Good morning PAPPAS45, 

 

  Thanks for posting and welcome to the community! I pulled up your account to investigate and I see you already have a pending dispatch. I hope the site visit helps resolve your concerns. If you still have questions after the technician visit, please don't hesitate to reach out again.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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