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Internet speed slow

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New Poster

Internet speed slow

Since the Pandemic, I have to "Refresh" on the average 40x a day. I downloaded a "Speedtest" and it said "Ping 81, Download 2.56, Upload 0.123"

 

What do I need to do?

3 REPLIES 3
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Distinguished Professor II

Re: Internet speed slow

You will need to follow the instructions outlined here:  https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

 

Also, when you are having issues, go to the modem's internal page and post the number next to State Code.

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Distinguished Professor IV

Re: Internet speed slow


@magram00 wrote:

Since the Pandemic, I have to "Refresh" on the average 40x a day.  


Are you referring to your browser?  If so, what necessitates the refresh, and what happens when you do so? 


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Moderator
Moderator

Re: Internet speed slow

Hi magram00,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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