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Internet speed

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New Poster

Internet speed

I am a new customer transitioning from ATT DSL

for three days my HughesNet speed has bee less than 1Mbps and a check shows no connectivity

I have spent two days with customer support with no improvement

I am essentially out of business. This cannot continue.

Any suggestions?

1 REPLY 1
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Assistant Professor

Re: Internet speed

Hi @Derek94904, the first thing is to go here and see what your system status is: http://192.168.0.1/#!/home/status

 

Could also post a screen snip of that page (SAN edited out) so we can see what bean and gateway you are on. A few have been having speed issues. Do you have a residential or business plan?