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Invalid OpenID or Credentials

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ctpowers
Freshman

Invalid OpenID or Credentials

For over a year my account is messed up with error Invalid OpenID or Credentials.

I have been on phone with tech support numerous times. Several times they have tried to create a new email address as a temporary go-around fix. In every case that approach did not work. They could not complete the registration of a new email address, and there is still an OpenID problem on my account. The only thing I can do is get email online.

I cannot tract my usage. I cannot manage tokens.

I cannot see my account info.I cannot pay online.

I cannot change my password.

I cannot fix the problem tjhat I can't send email from my devices. ETC. ETC.

I have repeatedly been told an engineer will contact me. That has NOT happened!

FIX THIS PROBLEM! If you cannot fix it then redo my entire account.

Have an engineer call me - without fail.

1 ACCEPTED SOLUTION

Hello,

 

I just got an update that the mapping is complete and just checked it myself to verify there is indeed actual account information showing. Can you give it a look when you have time? Please do not attempt to delete any of your e-mail accounts while logged in, if you need something done for them please message me privately.

 

Thank you

Amanda

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