I have a question I hope someone can answer... How can the download and upload speeds be pretty good but pages time out or fail to fully load? Is there something on my end that could be causing this? This page comes up as text on the left side of my screen until I refresh a couple times.
Gen4 installed today and as the tests show it's like going from a Model T to a Maserati! at least as far as I'm concerned. I love the speed! My only complaint now is that I was on the equivalent of the Power Pro plan, and Ellen said that my monthly bill would remain the same BUT, and it's a HUGE but, IF I'm paying what I was paying before why am I on the "Connect" plan? I'm paying over $90 per month right now and the connect plan only costs $49.99 per month! I should be on the Power Pro plan. I've lost data allowance compared with what I had, all of my paid for Token allowance is gone (I had over 600Mb available to use) and it's costing me way more than the Connect plan costs! I'm waiting to hear from Ellen on Monday to rectify this situation.