We cancelled the Hughesnet service within just a few hours of having it connected because we discovered that it was not compatible with the Xbox Live (although the installation rep led us to believe that it would be). We were promised that we would receive a box to return the hardware but it has been more than a week and it has not yet arrived. I am concerned because I have read numerous comments from customers who have had the same sort of issue and were turned over to collection agencies for not returning the equipment even though they never received the box as promised. I want to make certain that does not happen in this case.
I was unsatisfied with The Other Internet Company Because they were charging to much every month and I was also told I would receive a check or gift card for Dec. and that would have been great because I have 4 grandchildren so I was counting on that check or what ever they sent me but 2 days ago I was told NO I wasn't Going To receive a check or gift card I wasn't qualified to get one a stupid employee told me this and I was quite UPSET so I cancelled my Card and that way they can't automaticly take it out of my account so if they are charging you , You can stop it so Good Luck With The Whole Ordeal !!!
Well I will tell you a little secret and you can take if for what it's worth Ok. If you have a box that it came in then just resend it to them and on top of that wouldn't it be cheaper to just send it back to them than it would be to have them charge you for another month ??? Seriously I would just send it back if it were me now that's just my opinion !!!
Unrelated company but similar circumstance: I used to have Dish Network and was beyond contract. I cancelled the service and was sent a box to pack it all in and send back. Now, I'd been through this before and knew how it worked with Dish so I videotaped the whole process. From working tv and receiver to disconnecting and packing to sealing the box. About 6 months later Dish contacted me about "broken equipment charges" and I told them I have a video tape of the ENTIRE process. I never heard from them again. I recommend video taping a return from working equipment to the sealed box to cover your own behind.