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Just got Hughes net voice and Internet not sure it's going to work

New Poster

Just got Hughes net voice and Internet not sure it's going to work

Phone seems to work fairly well, but internet apparently slower then my other service, as Netflix spends most of the time buffering. I though this wasn't supposed to be a problem, per the sales person I spoke with. 

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Distinguished Professor III

Re: Just got Hughes net voice and Internet not sure it's going to work

@lights_n_sirens

 

The problem may lie with the Video Data Saver, and almost assuredly is if you are streaming Netflix in HD.  To alleviate the issue, you can either pause or turn off the Video Data Saver, or adjust your Netflix resolution to SD or lower.  

 

What is Video Data Saver?

 

 

How can I control how much data Netflix uses?

 

If neither of these things alleviates the issue, please try streaming with a device that's connected directly to the modem with a LAN cable.  If doing so alleviates the problem, please post back so we can figure out how to adjust your WiFi settings to get your speed up in comparison to a direct LAN connection.  

 

If none of these things work, please post back so we can troubleshoot the issue.   


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