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Kudos to chat agent


Kudos to chat agent

@Liz, @Amanda,


I just had a great chat with agent "Lulu Carette."  I hope you can convey to the supervisors that this agent did a terrific job, was very thorough and also polite.


ETA: when initiating a chat, some data is gathered regarding configuration -- I wanted to let you know that there are no options for Windows 10 and the newest modem.


Re: Kudos to chat agent

Hello! That is great, we'll pass on the praise. The customer service team is aware of the outdated options on the chat - we'll soon have updates to the chat system so stay tuned Smiley Happy