Latency issues fixed

[Daytona2013]

I find it extremely ironic that my post was removed on this topic and your comment (gabeu) on not doing what i posted to resolve issue since it waa recomended by a tech who installs in montana who probably no longer works for hughes since you guys like to have "so called" techs picking up your phones and running this site to actually have a good one but it might come as a suprise to you that after i fixed my problem that you so called techs never could i called in to tech support asking what they were going to do for me for having to fix it myself going from someone who knew nothing about all this to a better tech than who answers the phone not to mention that when a tech picks up on your end it sounds like a birthday party and noisy and thats if you dont blatenly here then laughing at your situation and how mad your getting about it .... All said and done who cares but the thing is when i called informed them of my finding and the resolve to it i was thanked by the tech asked to Share my findings and paid two months on my bill when i asked what my finding were worth, that you a nobody who has been able to help nobody would come back and try and discredit my finding so if anyone wants to know the fix and not just be told peddly answers like plug you modem directly in the wall when it already is send me a message on here since my imformative post has been removed because who would want good connections anyways right.An even tho i myself and myself alone have made hughes tolerable with a ping or latency of 600 again will be cancelling because i switched to att mobile hotspot yesterday my hotspot box arrived i hooked it up and with 2 bars signal im running the speeds offered by hughes on gen5 and have a latency of 66ms max so outside of my original fix here is another easier way CUT YOUR LOSSES SWITCH TO ANY MOBILE CARRIERS HOT SPOT ,MYFI,VYFI and immediatly be happy again

[Daytona2013]

I should be more clear hughes tech asked me to share my finding here to help others also said he would be sending the info up to engineering and paid two months of my service

[maratsade]

"CUT YOUR LOSSES SWITCH TO ANY MOBILE CARRIERS HOT SPOT ,MYFI,VYFI and immediatly be happy again "

My goodness, if I were to switch to the mobile carrier in my area my speed would plummet to a max of 1.5 Mbps and tokens would be absurdly expensive. No thanks.

[Daytona2013]

I wouldnt say its the cure for downloads but for gamers for sure ,but probably has more to do with your confused you see that split second before you signal drops that you have 25mbs

[Daytona2013]

Ive tested my theory already since i still have both products that running 3gbs download actually achieves the download around same time with hughes since it jumps from 25mbs to 700kbs per second up and down so frequent it averages out and thats why when you call in to tech they have there own recomended test site because places like microsoft dont know anything apparently but no what it is ,is the sites they send you to test so little and such a short time that it shows higher number over an average. So gok through life holding both hamd over your eyes satellite is not the way to go unless you choose on of the 2 new providers like spaceX and another new one whos satellites arent from demilitarized 1960s dish and move on

[ml520]

My experience of switching to a mobile carrier has been excellent and I would never go back. Even at 1/15th the speed of Hughes (I get around 2Mbps on the mobile signal) I have ridiculously better service in every respect. Something is seriously wrong with Hughes' service.

ETA: when I say "1/15 the speed" I mean the speed that I used to get at off-peak hours, which could be up to 30Mbps. During "normal" hours I would regularly get less than 1Mbps download, at which point Hughes was basically unusable.

[Daytona2013]

I agree and anyone who says different is paid to do so thanks Ml you know im a straight shooter isnt it frustrating to know this has been an option all along and the techs there know what there talking about had issues when i first set up and there already fixed over the phone and its been mearly 15 hours since installed they had it all fixed in 30 mins im on 7maybe 8months with hughes did you notice after my post most people were getting a response of as courtesy of hughes were send a tech out to your dish never once been offered to me and they know me by name because ive actually heard them say oh god when i introduced myself when calling and thats after one time having billing issues of a lost card one of there employees tried to get me to pay pal my payment to him hughes is just a run around they make money off the fact that even if you try them out long enough to know its garbage they have still made money off of you and maybe more if they decide to let you off with no termination and that offer was extended to me by the last tech which i find a sign of admitting everything ive ever said along with all the times they credited my bill and added free data instead of fixing my issue

[maratsade]

Well, hey, you're lucky. Good for you.  IME, the mobile carrier completely stinks in my area.

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@ml520wrote:

My experience of switching to a mobile carrier has been excellent and I would never go back. Even at 1/15th the speed of Hughes (I get around 2Mbps on the mobile signal) I have ridiculously better service in every respect. Something is seriously wrong with Hughes' service.

ETA: when I say "1/15 the speed" I mean the speed that I used to get at off-peak hours, which could be up to 30Mbps. During "normal" hours I would regularly get less than 1Mbps download, at which point Hughes was basically unusable.

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[Daytona2013]

As stated before a resolve for everyone all tho every carrier has different coverages so you might look into that

[Daytona2013]

Sorry ment to say (not) everyones resolve but as much as i hated exede still a better option than hughes they offer public ip which you will find means nearly everything in pc or gamind world and there latency on a bad day was in the 500s

[Daytona2013]

But honestly dont you find it odd that i posted a fix that was credited by hughes tech on the phone and asked me to share here only to be discredited by gabeu and removed entirely hours after but i checked again this morning my latency was 700ms which is way better than the 1200ms to 2600ms ive been running for the past 7 months and even had download speed spike up to 85mbs but my resolve has been removed from this forum?

[maratsade]

I don't know what your post said, but it may have been removed for violating community rules.

[BirdDog]

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@Daytona2013wrote:
But honestly dont you find it odd that i posted a fix that was credited by hughes tech on the phone and asked me to share here only to be discredited by gabeu and removed entirely hours after but i checked again this morning my latency was 700ms which is way better than the 1200ms to 2600ms ive been running for the past 7 months and even had download speed spike up to 85mbs but my resolve has been removed from this forum?

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It is simply not something they want thrown out here for everyone to see and start doing randomly. Many times it can cause bigger problems rather than fix it.

I wonder if that 3rd party tech would have paid for your site visit if it had messed up your system even more?

I totally understand why the moderators removed the post. Sounds like time for you to move on and enjoy your new hotspot. Best of luck.

[Daytona2013]

Nah im still a paying customer until they let me out i think ill stay and help inform on research ive done and answers ive provided since its the best help they will get coming here

[AuriSilva1611]

Hello friend I hope you’re ok, I contact you because I need help to fix my PING to play online and you would help a lot, please

[Liz]

Hi AuriSilva1611,

  I'm glad you found the community, thank you for posting. With satellite internet, your data has to travel a lot farther to get to the internet and back, so the ping is higher than compared with cable or DSL provided internet. We can't exactly move the satellite closer to Earth to decrease the ping. 🙂