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Limited connectivity to gateway....tech support no help over phone.

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New Poster

Limited connectivity to gateway....tech support no help over phone.

I’ve called tech support over and over and still no help! I’m fed up. HughesNet is trash! I haven’t had internet on a consistent basis for almost a month now. They keep putting me on hold for 45 min only to lose connection aka hang up on me. I want my money back!
3 REPLIES 3
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Distinguished Professor IV

Re: Limited connectivity to gateway....tech support no help over phone.

@Bmike254

 

Please post a snapshot of the following page.  Make sure to edit out your SAN (starts with DSS), as this is your account number, which you should never post.  

 

http://192.168.0.1/limited.html#!/state_code/state_code_monitor


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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New Poster

Re: Limited connectivity to gateway....tech support no help over phone.

I am having the same issue...here is a snapshot of my page

Capture.JPG

 

 

 

Distinguished Professor IV

Re: Limited connectivity to gateway....tech support no help over phone.

@spartanshope

 

Though your service defintely appears to be having some issues, it would be best for you to start a new topic to keep it separate from the OP's.  You can do so by clicking on the blue "Start a topic" button on the upper right while in the tech suport section.  

 

I'd also recommend posting an updated picture in the new post.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit