All we will ever know is that it's an outage, not what happened, nor why it happened.
@PondRiver, @Jwilli27, @Ronboyd50, @scottahall,
The system is out nationwide, every region. It's not a power loss issue, the phone system is down due to the volume of callers attempting to call the number.
@Amanda has posted, and will continue to post updates as she gets them here: https://community.hughesnet.com/t5/About-the-Community/bd-p/AboutCommunity